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The Author
Over time, it appears that anyone who knows anything about Goldman Sachs has resisted the opportunity to write about the history of the firm. Charles Ellis, a strategic consultant to the financial industry worldwide, finally decided that he had important things to say. He wrote a long, in-depth history with strategic analysis of Goldman Sachs that is detailed, people focused, strategy focused, and results focused. It should be required reading for every managing partner and CEO of larger professional firms, no matter what their specialty.
Pick the Right People: Goldman Gets It Wrong
Unfortunately, Goldman Sachs had to learn the hard way about hiring the right people. Goldman had lost leadership and capital with the departure of Henry Goldman at the beginning of World War I. Henry Goldman had supported the Germans during the ramp-up to war. He left the firm when it began selling war bonds to finance the war (Ellis, 15). His departure hurt as he had supplied much of its capital and his deal making ability. That hurt, but what was to come next hurt even more.
Waddill Catchings joined the firm in 1918 (Ellis, 19). An "articulate optimist" he had two things going for him: early success, and leverage (Ellis, 19). Having held back from the speculation of the 1920s, Catchings finally enthusiastically plunged into the market with a $100 million investment trust which with mergers, emerges as a $244 million trust within three months after initial sales of stock to the public (Ellis 22-23). Ellis uses the word house of cards late in his description - the house fell when first one then another of the stocks held in the trust failed to pay a dividend (Ellis, 25). Shares in the trust ultimately fell from $326 to $1.75. Size (meaning lack of ability to respond to crisis) and leverage (meaning much of the money was borrowed and therefore subject to margin calls) ultimately burst of the trust (Ellis, 26) and the firm's investment.
Let's remember why we're talking about the Goldman Sachs Trading Corporation. Waddill Catchings was hired to help expand the firm. His enthusiasm for investing in the late 20's, after a long period of conservative investing, proved disastrous. He made decisions on his own, even after being counseled to hold back (Ellis, 27), that almost brought Goldman Sachs to ruin.
Put Your Principles in Writing and Manage to Them: Goldman Gets It Right
On November 3, 1976, Gus Levy, the Managing Director of Goldman Sachs died. One of his largest accomplishments had been the creation of a large block-trading business that supported Goldman Sach' rise on Wall Street (Ellis, 180).
John Whitehead and John Weinberg succeeded Levy. Whitehead focused on high-level strategy, Weinberg focused on clients' operations (Ellis, 181). That's all great. Whitehead's contribution was to be long lasting. Now, remember we're reading a book written by Charles Ellis a strategist with long experience in the banking field. It was clear that he was thinking strategically when he wrote the chapter entitled "Principles." Whitehead, on a Sunday afternoon, filled a yellow pad with ten principles of the firm. Other partners suggested a few more for his list. What he ended up with is a simple list that they refer to in the annual report, in mailings to new employees at their homes (Ellis, 184) for everyone to see, and to, logically, their customers. They are on the Goldman Sachs website today.
You and I both know that Values and Principles are sometimes misused. Highly touted, rarely followed, or, maybe, ignored. Goldman Sachs seems to be different. Fiercely competitive, they drive their employees hard. They hire the best and expect the best from them. Try this: mention Goldman Sachs to friends of yours who know the investment community. See what they say. My experience shows that Goldman Sachs follows what they John Whitehead wrote back in the seventies. Teamwork, dedication, profits. It is all there. And - this is the big part - folks continue to live by the Goldman Sachs Principles today. Employees are expected to understand the Principles and use them in their decision making on a daily basis. They allow actions to take place in the fast-paced environment of a trading floor that reflect the views of senior leadership while allowing individuals great latitude in how they are applied (Ellis, 187).
Principles Applied - Jon Corzine: Goldman Sachs Lives By Its Principles
The Long Term Capital Management fiasco effected a group of senior firms on Wall Street because they had extended credit to LTCM that it used, in a highly leveraged environment, to build one of the largest hedge funds on Wall Street. The only problem was LTCM became too large and its bets too hard to un-ravel when the market began to turn bad. Yes, they could have waited for their bets to turn (as in fact they would turn) but the leveraged effects of their investments meant that margin calls almost forced them out of business. The Treasury Department forced a recapitalization of LTCM that called for Goldman Sachs to loan $300 million to LTCM, money that Jon Corzine, without authorization, invested (Ellis, 607).
That investment was "the straw that broke the camel's back" so to speak. Corzine, part of the six person senior management team, acted like the CEO he thought he was. He wasn't. The Goldman Principles said, basically, do the right thing, but remember the firm and your partners. He didn't and because of that, he had to leave the firm. The LTCM loan was just part of it. He was too "freewheeling" (Ellis, 609), and forgot that, while he was popular amongst the partners, he was ignoring the executive committee who called the shots. Wrong, un-Principled move. He left for a better opportunity as NJ Senator which ended up being a good move for everyone involved.
One final comment: If you read one book on strategy this year, read this one. It's long, yes. It is a well written book that you may apply to your firm - now and in the future. It shows how decisions you make now effect your firm for years and years, and delineates processes that are useful and applicable. It is no wonder that Goldman Sachs is so well regarded. Ellis brings that regard to light.
References
Ellis, Charles D. The Partnership. The Making of Goldman Sachs. The Penguin Press. 2008. [Other books by Ellis: Winning the Loser's Game, Capital and the biography of Joe Wilson.]
Goldman Sachs. Principles. http://www2.goldmansachs.com/our-firm/about-us/business-principles.html